You'll get an email from us when you complete your checkout with your order number and details explaining what you've ordered, how much you've paid and where you've asked us to deliver the product(s) to. Keep this email handy in case you need to contact us about your order.
Free gifts or accessories ordered with a bike may not always be delivered at the same time as the bike but should be delivered within 10 working days.
Arranging the delivery of your Indoor Cycle You'll normally be contacted within 1 working day to arrange the delivery of your indoor bike. Our team will provide you with options for delivery dates.
It is important that you contact us as soon as possible if you need to change your delivery date.
What to expect when we deliver your Indoor Cycle Your bike will be delivered boxed and ready to build. If you've paid for an install (Dublin, Wexford or Kildare only) then we'll arrange a time to visit you to assemble the bike.
After you've received your Indoor Cycle You'll need to ensure that you register your warranty. Most importantly, please remember that we're only a phone call or email away if you have any queries or concerns about your indoor cycle. No matter how small or trivial your concern may seem to be, we'll be happy to help because it's very important to us that you have a fantastic indoor cycle ownership experience.